iwetbet Privacy Policy
This policy clearly explains how we collect, store, and protect your personal information.
Introduction — About the iwetbet Policy
iwetbet is a safe and trustworthy online casino platform for players in Myanmar. We value your personal information and take responsibility for protecting it.
This Privacy Policy applies to all players who use the iwetbet website and services. If you have read this policy and agree to it, you may continue using our services. We recommend you read it before using our services.
In this policy, "we" and "the company" refer to iwetbet. "You", "player", and "user" refer to any individual who accesses and uses this platform.
Information We Collect
We receive information through direct interactions with players and through website usage in the following ways.
2.1 Information You Provide
- Full name
- Date of birth (to verify that you are 21+)
- Contact details (email address, phone number)
- Payment information (account numbers linked to KBZPay, Wave Money, AYA Pay, CB Pay)
- Account login credentials (username)
2.2 Automatically Collected Information
- IP address and browser type
- Website access logs (log files)
- Gameplay records and deposit / withdrawal records
- Pages visited and games played
- Device type and operating system (OS)
2.3 Cookies and Tracking Technologies
We use cookies to improve website performance and enhance your gaming experience. You can disable cookies in your browser settings, but please note that some services may not work as well.
How is your information used?
We use your information only for the following purposes—
- Account creation and management
- Payment verification and processing
- Verifying gameplay data and awarding bonuses
- Providing customer support and resolving issues
- Preventing financial fraud and money laundering
- Fulfilling legal obligations
- Improving our services
- Sending promotions and bonus notifications (with your consent)
We will not use your information for any purpose beyond the scope described here.
Information sharing and disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share it in the following circumstances—
4.1 Service Providers
We share only payment-related information with financial service companies such as KBZPay, Wave Money, AYA Pay, and CB Pay that process your transactions. These companies are bound by our privacy policy and are authorised to use your data only to provide those services.
4.2 Legal Requests
Where a court order, official subpoena, or legal proceeding requires disclosure, we are unable to refuse.
4.3 Business Transfers
In the event of a company merger, acquisition, or transfer of ownership, player data may form part of that transfer. We will notify you in advance if this occurs.
Information security measures
iwetbet uses technical and operational security measures to protect your personal information—
- SSL Encryption: All data transmissions are encrypted using TLS/SSL protocols
- Access controls: Only authorised staff can access personal information
- Database protection: Servers and databases are protected by firewalls and security systems that prevent unauthorised access
- Regular audits: Security checks are carried out regularly to identify vulnerabilities
- Staff training: Our staff receive regular training on personal data protection
We acknowledge that no digital platform can guarantee 100% security. However, we do everything we reasonably can to keep your data protected.
Data retention period
We retain your personal information in accordance with our policy and until all legal obligations have been met—
- All data is retained for the duration your account remains open
- Financial records are retained for five years after account closure
- Communication records may be retained for longer during a legal investigation
- Data that is no longer needed is securely deleted or anonymised
Players' rights
Every player using our platform has the following rights regarding their personal information—
7.1 Right of access
You can request to view any information we hold about you.
7.2 Right to correction
You can ask us to correct any inaccurate or outdated information.
7.3 Right to deletion
You can request that your personal information be deleted, subject to any applicable legal obligations.
7.4 Right to opt out of promotional communications
You can opt out of marketing and promotional notifications at any time.
To exercise any of these rights, contact us at [email protected]. We will do our best to respond within 24 hours; please allow more time for complex requests.
Protection of Minors
iwetbet services are available to persons aged 21 and above only. We do not open accounts for anyone under 21, nor do we intentionally collect their personal information.
If we discover that we have inadvertently collected personal information from a person under 21, we will delete it immediately and close that account. Parents or guardians may report such cases to [email protected].
Third-Party Website Links
The iwetbet website may contain links to other websites. Those websites are independent of us and operate under their own privacy policies. We take no responsibility for their privacy practices.
We recommend reading the privacy policy of any third-party website before visiting it.
Policy Changes
We may update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date.
When changes occur, they will be viewable on the iwetbet website. Continued use of our services after changes are posted will be taken as acceptance of the revised policy. If you do not agree with the changes, please stop using our services and contact us.
Contact Information
For any questions, requests, or complaints regarding this Privacy Policy, you can reach us through the following channels—
- Email: [email protected]
- Direct contact: 24-hour Live Chat on the website
Our support team is available 24/7 in Burmese and will assist you with any personal information matters with care.